Shipping and Returns
General Shipping Information
- Most orders ship via UPS who will not deliver to a PO box. Please contact us if you have special shipping needs.
- We cannot cancel or alter your order for made-to-order product once it has been processed.
Expedited Shipping Services
- Expedited services such as Next Day Air and Second Day Air shipping are available depending on product selection and shipment destination.
- Next Day Air shipments will be delivered one day after they are processed by the carrier, while Second Day Air orders are delivered two days after a given carrier processes that shipment.
- The cut-off time for expedited orders to ship on the same day is 2:00p Eastern. This is subject to change without notice.
- To check the ready ship date for your order, please call our office.
International Shipments
- We are not responsible for additional duties and/or charges collected by shipping carriers on behalf of your country.
- Orders may be shipped via carriers other than UPS.
- We may e-mail you with the actual freight charges for your approval prior to shipping an international order.
Returns
- Returns are not offered on these products
1.410.918.1200 Mon - Fri 8:30a - 5:00p EST
info@jgedelen.com
8901 Kelso Drive, Baltimore, MD 21221